Debra_perkins86
May 28, 2026
"Key still works great after months"
I’ve been using this key every day for a few months now, and it’s still holding up really well. It hasn’t bent or weakened at all, which is great. I do wish the instructions had been a bit clearer at the beginning, but the key itself has been solid.
John.gilbert
May 20, 2026
"Honestly, the app was just a mess"
I really wanted the key.me app to be convenient, but it just didn’t feel right at all. It kept freezing, my order wouldn’t load properly, and after trying a few times I was just over it. I don’t know, the whole thing was way more frustrating than it should’ve been. At that point, going somewhere in person would’ve felt easier
"Payment ended up being way more frustrating than it should’ve been"
I tried using key.me, and maybe I just picked a bad time or I was already in a rush, but the payment kept failing right at the end. I know my card wasn’t the issue because I used it somewhere else right after with no problem. Then I noticed a pending charge anyway, which just made the whole thing more stressful. Support took longer than I expected, and in the end I still had to start everything over. Maybe I’m not the most patient when checkout issues happen, but it really didn’t feel worth the hassle.
Cathy_harvey78
May 09, 2026
"Kiosk worked well for me"
I used the KeyMe kiosk at my local store, and overall, it worked well. It took a minute for the machine to read my key, but it didn’t freeze, or give me any issues. When I got home, the new key worked just fine. I’m giving it 4 stars because the screen was a little slow, and the price felt kind of high, but it did what I needed it to do
judystephens9212
April 13, 2026
"Ordering felt way harder than it should’ve"
I had a tough time placing my order. The process was kind of confusing and took way longer than I expected. Maybe their system was glitching or they hadn’t updated the site properly, I’m not sure, but it definitely didn’t feel very smooth.
Theresa-pickett
April 06, 2026
"Quick help when I needed it"
Had a small issue and wasn’t really sure what to expect, but support got back to me fast and sorted it out. So yeah, happy with how it was handled..
Louise-mclendon
March 30, 2026
"Showed up too late to be useful"
I ordered a KeyMe and paid for shipping because I figured it would get here quickly. At first I thought maybe the tracking was just slow to update, but no, the delivery date kept changing and it ended up arriving way later than what was shown when I placed the order. By the time it got here, it was basically useless since I needed it that same week. I tried reaching out to customer support and they were... well, I guess they responded, but they didn’t really do anything helpful. Overall, not something I’d want to deal with again
Robert.adams
March 29, 2026
"Nice looking key, but not exactly right"
The KeyMe looks good overall, but the design came out a little off from what I expected. It’s close enough that I’ll probably keep it, but I’m not thrilled. I’m also not too eager to deal with customer service over it since that usually turns into more hassle than help.
RichardCatrone
March 16, 2026
"The tech showed up late, and just didn’t..."
The tech showed up late, and just didn’t come across very professional. They were kind of rude too, which made the whole experience frustrating
MarthaHammett
March 10, 2026
"Pretty handy for spare keys"
Umm, it’s actually handy having my key saved like this. I was able to make a new one really quickly, though I do wish the app was a little clearer to use.
TerriRose_18
February 20, 2026
"Worked for my apartment fob"
It copied my apartment fob just fine. It took two tries, but that’s not a big deal, sometimes these things just need a second go. Worked like it should
Anna_hannah96
February 11, 2026
"Waited Around for Nothing"
I waited for hours and literally nobody showed up. I kept checking the time, getting more and more annoyed, and in the end it was just a complete joke. Total waste of my day.
John_turner99
February 10, 2026
"Pretty decent overall"
The copy was decent and there were parts I liked, but it didn’t totally match what I had in mind. Not bad, it just felt...
Diana_neal76
February 10, 2026
"Key didn’t work, but support made it right"
I used a KeyMe kiosk to make a key, but unfortunately it didn’t work when I got home, which was definitely frustrating. I reached out to their support team, and they got back to me faster than I expected. After I sent over the info they needed, they approved the refund without making it a hassle. It wasn’t a perfect experience since the key didn’t work, but they handled it fairly and I got my money back. I’d probably give them another shot if I needed a key made again.
Nicholas_simpson95
January 31, 2026
"Pretty much what I expected, unfortunately"
I had a feeling the job might be a bit rushed, and that’s how it turned out. The guy did get the door open, so I’ll give him that, but the new lock feels kind of loose and there are scratches around the handle now. Not the cleanest work, and it basically confirmed my worry that it wasn’t going to be done very carefully
marcelino_Goldson05
January 29, 2026
"Felt safe using it"
I was a little unsure about copying my key online at first, because it just sounds like one of those things you overthink for a minute. But KeyMe felt secure, and the steps were easy to follow, so I didn’t get that weird sketchy feeling I was half expecting.
The key worked fine, and nothing strange happened afterward, which was really all I wanted. I’d probably use it again, mostly because it was simple and felt trustworthy enough, and now I don’t have to keep wondering where I put that spare key
CENICEROS
January 27, 2026
"Felt like I got fooled by this key copy"
I used KeyMeMe to make a copy of my KeyMe, and I wish I hadn’t. The new KeyMe didn’t work properly in my lock and ended up getting stuck. I had to struggle with it for a while just to get it back out, and now the lock feels rough when I use my normal KeyMe. There are also scratches around the door from trying to deal with it. I’m annoyed because I went in thinking it would be quick and simple, but now I feel like I got fooled into paying for something that caused more problems than it solved. I’m worried it may have actually damaged the lock, so I definitely wouldn’t use them again.
charles-Grisham
January 04, 2026
"Handy when I needed a quick key copy"
I used keyMe last week to copy my apartment key, and it worked out fine. I was on my way home after work and didn’t feel like spending the evening trying to find a hardware store, so the kiosk was really convenient. The process was easy and the key worked when I tried it later that night. The only thing is the price was a little higher than I expected for just one key, but it was still cheaper than calling someone or driving around for an hour. I’d probably give it 5 stars if it were a few bucks less, but overall it was handy and worth it for me.
GEARHART
January 03, 2026
"Way too slow for a simple key copy"
I know other customers probably just want to get in, copy a key, and be on their way, but this took way longer than it should have. It was just one key, and it felt like forever.
pauline_Dicicco78
January 02, 2026
"Went with my gut, and the car key works"
I used KeyMe for a replacement vehicle key and just trusted my instinct on giving it a try. The programming took a little longer than I thought it would, but it worked out in the end. The key starts my car fine and the remote buttons all do what they’re supposed to. Price felt reasonable too. Not a totally perfect process, but overall I’m happy with it